2014 Mercedes-Benz C-Class problems and recalls

55% of owner complaints on the 2014 Mercedes-Benz C-Class related to the Air Bags (156 of 284).

284
Complaints
0
Recalls
20
Crash reports
4
Fire reports
17
Injuries
78.4
Severity index

Severity index 78.4 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 78.4p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 46 of 139 by severity index among 2014 vehicles with at least 40 complaints, highest first. 67% of those vehicles scored lower. Full 2014 ranking.

Components cited in complaints

Air BagsAir Bags: 156 complaints (54.9%)156 55%SteeringSteering: 35 complaints (12.3%)35 12%Electrical SystemElectrical System: 26 complaints (9.2%)26 9%EngineEngine: 25 complaints (8.8%)25 9%StructureStructure: 24 complaints (8.5%)24 8%Unknown Or OtherUnknown Or Other: 23 complaints (8.1%)23 8%Fuel/Propulsion SystemFuel/Propulsion System: 15 complaints (5.3%)15 5%Service BrakesService Brakes: 12 complaints (4.2%)12 4%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
AIR BAGS15654.9%
STEERING3512.3%
ELECTRICAL SYSTEM269.2%
ENGINE258.8%
STRUCTURE248.5%
UNKNOWN OR OTHER238.1%
FUEL/PROPULSION SYSTEM155.3%
SERVICE BRAKES124.2%

Complaints filed per year

032652014: 62015: 92016: 52017: 192018: 512019: 652020: 462021: 92022: 212023: 182024: 202025: 102026: 5 (partial year)1415161718196520212223242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20146
20159
20165
201719
201851
201965
202046
20219
202221
202318
202420
202510
2026 (year to date)5
Filings in 2023 to 2025 were close to 2020 to 2022 (48 against 76).

Other Mercedes-Benz C-Class model years

Severity index for every other model year on file. Compare all 13 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.