2014 Mercedes-Benz C-Class: owner complaints and recalls
Analysis of 284 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
284
Complaints
0
Recalls
20
Crash reports
4
Fire reports
17
Injuries
84.5
Severity index
Severity index 84.5 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Mercedes-Benz C-Class ranks 53 of 139 by severity, where 1 is the worst. Its severity is higher than 62% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 156 | 54.9% |
| STEERING | 35 | 12.3% |
| ELECTRICAL SYSTEM | 26 | 9.2% |
| ENGINE | 25 | 8.8% |
| STRUCTURE | 24 | 8.5% |
| UNKNOWN OR OTHER | 23 | 8.1% |
| FUEL/PROPULSION SYSTEM | 15 | 5.3% |
| SERVICE BRAKES | 12 | 4.2% |
The single most-reported system is AIR BAGS, cited in 156 of 284 complaints (54.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 9 |
| 2016 | 5 |
| 2017 | 19 |
| 2018 | 51 |
| 2019 | 65 |
| 2020 | 46 |
| 2021 | 9 |
| 2022 | 21 |
| 2023 | 18 |
| 2024 | 20 |
| 2025 | 10 |
| 2026 (year to date) | 5 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.