2023 Mercedes-Benz C-Class: owner complaints and recalls
Analysis of 25 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
25
Complaints
0
Recalls
2
Crash reports
0
Fire reports
1
Injuries
64.0
Severity index
Severity index 64.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | 11 | 44.0% |
| SERVICE BRAKES | 7 | 28.0% |
| UNKNOWN OR OTHER | 5 | 20.0% |
| ELECTRICAL SYSTEM | 5 | 20.0% |
| TIRES | 3 | 12.0% |
| ENGINE | 2 | 8.0% |
| VISIBILITY/WIPER | 1 | 4.0% |
| STRUCTURE | 1 | 4.0% |
The single most-reported system is FORWARD COLLISION AVOIDANCE, cited in 11 of 25 complaints (44.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2023 | 10 |
| 2024 | 8 |
| 2025 | 5 |
| 2026 (year to date) | 2 |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.