2021 Kia Soul problems and recalls
57% of owner complaints on the 2021 Kia Soul related to the Engine (129 of 228).
228
Complaints
2
Recalls
12
Crash reports
3
Fire reports
5
Injuries
50.9
Severity index
Severity index 50.9 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.
Ranked 59 of 92 by severity index among 2021 vehicles with at least 40 complaints, highest first. 36% of those vehicles scored lower. Full 2021 ranking.
Components cited in complaints
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 129 | 56.6% |
| ENGINE AND ENGINE COOLING | 46 | 20.2% |
| UNKNOWN OR OTHER | 26 | 11.4% |
| POWER TRAIN | 26 | 11.4% |
| ELECTRICAL SYSTEM | 15 | 6.6% |
| FUEL/PROPULSION SYSTEM | 10 | 4.4% |
| SERVICE BRAKES | 10 | 4.4% |
| STEERING | 9 | 3.9% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 15 |
| 2022 | 12 |
| 2023 | 25 |
| 2024 | 14 |
| 2025 | 92 |
| 2026 (year to date) | 67 |
Filings in 2023 to 2025 ran 4.4x those in 2020 to 2022 (131 against 30).
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V259000 | 13/04/2021 | ENGINE | Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage. |
| 25V099000 | 17/02/2025 | ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL | Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage. |
Other Kia Soul model years
Severity index for every other model year on file. Compare all 14 years side by side.
- 2012sev 94.3
- 2013sev 81.4
- 2014sev 89.3
- 2015sev 99.6
- 2016sev 63.8
- 2017sev 98.6
- 2018sev 107.7
- 2019sev 105.9
- 2020sev 106.1
- 2022sev 142.0
- 2023sev 155.0
- 2024sev 51.9
- 2025sev 68.7
Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-21. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.