2020 Honda Pilot: owner complaints and recalls

Owners have filed 472 complaints about the 2020 Honda Pilot and NHTSA has issued 11 recall campaigns. The most-reported system is electrical system, named in 205 of them.

472
Complaints
11
Recalls
10
Crash reports
5
Fire reports
13
Injuries
36.9
Severity index

Severity index 36.9 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 36.9p25 35p75 96cleanestworst
Where the 2020 Honda Pilot sits against the quartiles of every vehicle we track.

Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Honda Pilot ranks 71 of 103 by severity, where 1 is the worst. Its severity is higher than 31% of its model-year peers. See the full 2020 ranking.

What actually fails

Electrical SystemElectrical System: 205 complaints (43.4%)205 43%EngineEngine: 99 complaints (21.0%)99 21%Unknown Or OtherUnknown Or Other: 94 complaints (19.9%)94 20%Forward Collision Avoid…Forward Collision Avoidance: 79 complaints (16.7%)79 17%Lane DepartureLane Departure: 39 complaints (8.3%)39 8%Power TrainPower Train: 33 complaints (7.0%)33 7%Fuel/Propulsion SystemFuel/Propulsion System: 30 complaints (6.4%)30 6%Service BrakesService Brakes: 26 complaints (5.5%)26 6%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM20543.4%
ENGINE9921.0%
UNKNOWN OR OTHER9419.9%
FORWARD COLLISION AVOIDANCE7916.7%
LANE DEPARTURE398.3%
POWER TRAIN337.0%
FUEL/PROPULSION SYSTEM306.4%
SERVICE BRAKES265.5%

Complaints filed per year

049982019: 32020: 982021: 442022: 612023: 642024: 742025: 792026: 49 (partial year)192098212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20193
202098
202144
202261
202364
202474
202579
2026 (year to date)49
Complaint volume is broadly steady year over year.

Recall campaigns

CampaignReportedComponentSummary
20V43900028/07/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAHonda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedom
20V44000028/07/2020ELECTRICAL SYSTEM:SOFTWAREHonda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As suc
20V06700006/02/2020EQUIPMENT:OTHER:LABELSHonda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.
21V16500011/03/2021TIRESHonda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
19V78400031/10/2019STRUCTURE:BODYHonda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Mo
23V17400016/03/2023VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIORHonda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to compl
23V43100015/06/2023BACK OVER PREVENTION:DISPLAY FUNCTIONHonda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As
23V85800018/12/2023FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMPHonda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 H
24V06400001/02/2024AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERHonda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX
26V33200021/05/2026AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGERHonda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-
26V36500004/06/2026STRUCTURE:FRAME AND MEMBERSAmerican Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachuse
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.