2020 Dodge Journey problems and recalls

Owners have filed 64 complaints on the 2020 Dodge Journey, and NHTSA has issued 1 recall. The most cited component is the Electrical System (19 complaints).

64
Complaints
1
Recalls
1
Crash reports
1
Fire reports
1
Injuries
48.1
Severity index

Severity index 48.1 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 48.1p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 67 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 35% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Electrical SystemElectrical System: 19 complaints (29.7%)19 30%Unknown Or OtherUnknown Or Other: 19 complaints (29.7%)19 30%Back Over PreventionBack Over Prevention: 13 complaints (20.3%)13 20%EngineEngine: 8 complaints (12.5%)8 12%Exterior LightingExterior Lighting: 5 complaints (7.8%)5 8%Service BrakesService Brakes: 4 complaints (6.2%)4 6%Visibility/WiperVisibility/Wiper: 3 complaints (4.7%)3 5%Power TrainPower Train: 3 complaints (4.7%)3 5%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM1929.7%
UNKNOWN OR OTHER1929.7%
BACK OVER PREVENTION1320.3%
ENGINE812.5%
EXTERIOR LIGHTING57.8%
SERVICE BRAKES46.2%
VISIBILITY/WIPER34.7%
POWER TRAIN34.7%

Complaints filed per year

010212021: 42022: 12023: 62024: 132025: 212026: 19 (partial year)21222324252126
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20214
20221
20236
202413
202521
2026 (year to date)19
Filings in 2023 to 2025 ran 8.0x those in 2021 to 2022 (40 against 5).

Recall campaigns

CampaignReportedComponentSummary
25V55200026/08/2025BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Mo

Other Dodge Journey model years

Severity index for every other model year on file. Compare all 9 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.