2017 Dodge Journey: owner complaints and recalls

Owners have filed 196 complaints about the 2017 Dodge Journey and NHTSA has issued 2 recall campaigns. The most-reported system is electrical system, named in 59 of them.

196
Complaints
2
Recalls
12
Crash reports
7
Fire reports
13
Injuries
99.0
Severity index

Severity index 99.0 - High. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 99.0p25 35p75 96cleanestworst
Where the 2017 Dodge Journey sits against the quartiles of every vehicle we track.

Among the 136 2017 vehicles we track with at least 40 complaints on file, the 2017 Dodge Journey ranks 33 of 136 by severity, where 1 is the worst. Its severity is higher than 76% of its model-year peers. See the full 2017 ranking.

What actually fails

Electrical SystemElectrical System: 59 complaints (30.1%)59 30%EngineEngine: 43 complaints (21.9%)43 22%Power TrainPower Train: 31 complaints (15.8%)31 16%Air BagsAir Bags: 29 complaints (14.8%)29 15%Unknown Or OtherUnknown Or Other: 25 complaints (12.8%)25 13%SeatsSeats: 19 complaints (9.7%)19 10%Vehicle Speed ControlVehicle Speed Control: 19 complaints (9.7%)19 10%Service BrakesService Brakes: 16 complaints (8.2%)16 8%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM5930.1%
ENGINE4321.9%
POWER TRAIN3115.8%
AIR BAGS2914.8%
UNKNOWN OR OTHER2512.8%
SEATS199.7%
VEHICLE SPEED CONTROL199.7%
SERVICE BRAKES168.2%

Complaints filed per year

022452017: 52018: 262019: 452020: 202021: 152022: 202023: 222024: 172025: 202026: 6 (partial year)1718194520212223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20175
201826
201945
202020
202115
202220
202322
202417
202520
2026 (year to date)6
Complaint volume is broadly steady year over year.

Recall campaigns

CampaignReportedComponentSummary
18V33200017/05/2018ELECTRICAL SYSTEM:WIRINGChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger
22V72300029/09/2022EXTERIOR LIGHTINGChrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbe
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.