2021 Cadillac Escalade: owner complaints and recalls
54% of everything owners report about the 2021 Cadillac Escalade points at a single system: engine. That is 41 of 76 complaints on file.
76
Complaints
9
Recalls
2
Crash reports
2
Fire reports
2
Injuries
47.4
Severity index
Severity index 47.4 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).
Among the 90 2021 vehicles we track with at least 40 complaints on file, the 2021 Cadillac Escalade ranks 52 of 90 by severity, where 1 is the worst. Its severity is higher than 42% of its model-year peers. See the full 2021 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 41 | 53.9% |
| ELECTRICAL SYSTEM | 10 | 13.2% |
| ENGINE AND ENGINE COOLING | 9 | 11.8% |
| POWER TRAIN | 8 | 10.5% |
| FORWARD COLLISION AVOIDANCE | 7 | 9.2% |
| UNKNOWN OR OTHER | 6 | 7.9% |
| EXTERIOR LIGHTING | 4 | 5.3% |
| FUEL/PROPULSION SYSTEM | 4 | 5.3% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 8 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 3 |
| 2025 | 36 |
| 2026 (year to date) | 19 |
Complaint volume is rising - the last three years carry 3.8x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V739000 | 23/09/2021 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE | General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the eng |
| 22V036000 | 27/01/2022 | POWER TRAIN:DRIVELINE:DRIVESHAFT | General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in |
| 21V421000 | 10/06/2021 | AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT | General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagn |
| 21V190000 | 18/03/2021 | SEAT BELTS | General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechani |
| 22V617000 | 11/08/2022 | SEAT BELTS:CRITICAL FASTENERS | General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat b |
| 22V827000 | 03/11/2022 | EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE | General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to compl |
| 24V797000 | 24/10/2024 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE | General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control val |
| 25V274000 | 24/04/2025 | ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL | General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may |
| 25V619000 | 18/09/2025 | FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.