2023 Toyota Prius: owner complaints and recalls
Analysis of 18 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
18
Complaints
4
Recalls
1
Crash reports
0
Fire reports
1
Injuries
288.9
Severity index
Severity index 288.9 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 5 | 27.8% |
| LATCHES/LOCKS/LINKAGES | 3 | 16.7% |
| STRUCTURE | 3 | 16.7% |
| WHEELS | 3 | 16.7% |
| UNKNOWN OR OTHER | 3 | 16.7% |
| TIRES | 2 | 11.1% |
| SERVICE BRAKES | 2 | 11.1% |
| SEAT BELTS | 1 | 5.6% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 5 of 18 complaints (27.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2023 | 2 |
| 2024 | 8 |
| 2025 | 3 |
| 2026 (year to date) | 5 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 24V274000 | 17/04/2024 | ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. |
| 24V548000 | 23/07/2024 | EQUIPMENT:OTHER:LABELS | Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, P |
| 25V744000 | 30/10/2025 | BACK OVER PREVENTION:DISPLAY FUNCTION | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview ca |
| 26V049000 | 28/01/2026 | ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.