2020 Toyota Prius: owner complaints and recalls

The 2020 Toyota Prius has no recall campaigns on file, but owners have still filed 14 complaints, most often about unknown or other.

14
Complaints
0
Recalls
6
Crash reports
0
Fire reports
6
Injuries
514.3
Severity index

Severity index 514.3 - High. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 514.3p25 35p75 96cleanestworst
Where the 2020 Toyota Prius sits against the quartiles of every vehicle we track.

What actually fails

Unknown Or OtherUnknown Or Other: 5 complaints (35.7%)5 36%Service BrakesService Brakes: 4 complaints (28.6%)4 29%Electrical SystemElectrical System: 2 complaints (14.3%)2 14%TiresTires: 2 complaints (14.3%)2 14%Air BagsAir Bags: 1 complaints (7.1%)1 7%Forward Collision Avoid…Forward Collision Avoidance: 1 complaints (7.1%)1 7%Back Over PreventionBack Over Prevention: 1 complaints (7.1%)1 7%EngineEngine: 1 complaints (7.1%)1 7%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
UNKNOWN OR OTHER535.7%
SERVICE BRAKES428.6%
ELECTRICAL SYSTEM214.3%
TIRES214.3%
AIR BAGS17.1%
FORWARD COLLISION AVOIDANCE17.1%
BACK OVER PREVENTION17.1%
ENGINE17.1%

Complaints filed per year

0252020: 52021: 22022: 22023: 12024: 22025: 22052122232425
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20205
20212
20222
20231
20242
20252
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.