2023 Toyota Corolla Cross: owner complaints and recalls
Analysis of 173 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
173
Complaints
4
Recalls
6
Crash reports
0
Fire reports
5
Injuries
37.0
Severity index
Severity index 37.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 80 2023 vehicles we track with at least 40 complaints on file, the 2023 Toyota Corolla Cross ranks 47 of 80 by severity, where 1 is the worst. Its severity is higher than 41% of its model-year peers. See the full 2023 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 102 | 59.0% |
| ELECTRICAL SYSTEM | 68 | 39.3% |
| STEERING | 44 | 25.4% |
| VISIBILITY/WIPER | 25 | 14.5% |
| UNKNOWN OR OTHER | 23 | 13.3% |
| EXTERIOR LIGHTING | 15 | 8.7% |
| SERVICE BRAKES | 12 | 6.9% |
| POWER TRAIN | 11 | 6.4% |
The single most-reported system is ENGINE, cited in 102 of 173 complaints (59.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2023 | 115 |
| 2024 | 35 |
| 2025 | 15 |
| 2026 (year to date) | 8 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V384000 | 30/05/2023 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicl |
| 23V480000 | 12/07/2023 | STEERING:COLUMN | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical c |
| 23V864000 | 20/12/2023 | AIR BAGS:FRONTAL | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the fr |
| 25V040000 | 29/01/2025 | STEERING:COLUMN | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA re |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.