2020 Subaru Crosstrek: owner complaints and recalls

The 2020 Subaru Crosstrek has no recall campaigns on file, but owners have still filed 68 complaints, most often about visibility/wiper.

68
Complaints
0
Recalls
6
Crash reports
0
Fire reports
3
Injuries
70.6
Severity index

Severity index 70.6 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 70.6p25 35p75 96cleanestworst
Where the 2020 Subaru Crosstrek sits against the quartiles of every vehicle we track.

Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Subaru Crosstrek ranks 39 of 103 by severity, where 1 is the worst. Its severity is higher than 62% of its model-year peers. See the full 2020 ranking.

What actually fails

Visibility/WiperVisibility/Wiper: 30 complaints (44.1%)30 44%Electrical SystemElectrical System: 10 complaints (14.7%)10 15%Power TrainPower Train: 9 complaints (13.2%)9 13%Unknown Or OtherUnknown Or Other: 9 complaints (13.2%)9 13%EngineEngine: 5 complaints (7.4%)5 7%VisibilityVisibility: 4 complaints (5.9%)4 6%Service BrakesService Brakes: 2 complaints (2.9%)2 3%Seat BeltsSeat Belts: 2 complaints (2.9%)2 3%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
VISIBILITY/WIPER3044.1%
ELECTRICAL SYSTEM1014.7%
POWER TRAIN913.2%
UNKNOWN OR OTHER913.2%
ENGINE57.4%
VISIBILITY45.9%
SERVICE BRAKES22.9%
SEAT BELTS22.9%

Complaints filed per year

09182020: 152021: 182022: 122023: 72024: 32025: 72026: 6 (partial year)2021182223242526
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
202015
202118
202212
20237
20243
20257
2026 (year to date)6
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.