2020 Nissan Murano problems and recalls
Owners have filed 45 complaints on the 2020 Nissan Murano, and NHTSA has issued 2 recalls. The most cited component is the Forward Collision Avoidance (14 complaints).
45
Complaints
2
Recalls
1
Crash reports
0
Fire reports
2
Injuries
55.8
Severity index
Severity index 55.8 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.
Ranked 53 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 49% of those vehicles scored lower. Full 2020 ranking.
Components cited in complaints
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | 14 | 31.1% |
| UNKNOWN OR OTHER | 10 | 22.2% |
| SUSPENSION | 7 | 15.6% |
| POWER TRAIN | 4 | 8.9% |
| STEERING | 4 | 8.9% |
| SERVICE BRAKES | 4 | 8.9% |
| VISIBILITY/WIPER | 3 | 6.7% |
| STRUCTURE | 2 | 4.4% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 10 |
| 2022 | 7 |
| 2023 | 11 |
| 2024 | 4 |
| 2025 | 4 |
| 2026 (year to date) | 6 |
Filings in 2023 to 2025 were close to 2020 to 2022 (19 against 20).
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V402000 | 27/05/2021 | SUSPENSION:REAR:AXLE:SPINDLE | Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment. |
| 21V170000 | 11/03/2021 | STEERING:LINKAGES | Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint. |
Other Nissan Murano model years
Severity index for every other model year on file. Compare all 11 years side by side.
- 2012sev 48.9
- 2013sev 45.9
- 2014sev 93.5
- 2015sev 59.3
- 2016sev 49.7
- 2017sev 93.2
- 2018sev 58.2
- 2019sev 56.6
- 2021sev 56.0
- 2025sev 76.8
Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.