2020 Nissan Murano: owner complaints and recalls
Analysis of 45 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
45
Complaints
2
Recalls
1
Crash reports
0
Fire reports
2
Injuries
44.4
Severity index
Severity index 44.4 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Nissan Murano ranks 60 of 103 by severity, where 1 is the worst. Its severity is higher than 42% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | 14 | 31.1% |
| UNKNOWN OR OTHER | 10 | 22.2% |
| SUSPENSION | 7 | 15.6% |
| POWER TRAIN | 4 | 8.9% |
| STEERING | 4 | 8.9% |
| SERVICE BRAKES | 4 | 8.9% |
| VISIBILITY/WIPER | 3 | 6.7% |
| STRUCTURE | 2 | 4.4% |
The single most-reported system is FORWARD COLLISION AVOIDANCE, cited in 14 of 45 complaints (31.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 10 |
| 2022 | 7 |
| 2023 | 11 |
| 2024 | 4 |
| 2025 | 4 |
| 2026 (year to date) | 6 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V402000 | 27/05/2021 | SUSPENSION:REAR:AXLE:SPINDLE | Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment. |
| 21V170000 | 11/03/2021 | STEERING:LINKAGES | Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.