2019 Mitsubishi Eclipse Cross: owner complaints and recalls
Analysis of 13 owner complaints filed with NHTSA and 1 recall campaigns. Updated 2026-07-25.
13
Complaints
1
Recalls
3
Crash reports
0
Fire reports
3
Injuries
276.9
Severity index
Severity index 276.9 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 4 | 30.8% |
| AIR BAGS | 4 | 30.8% |
| POWER TRAIN | 3 | 23.1% |
| STEERING | 3 | 23.1% |
| SERVICE BRAKES | 3 | 23.1% |
| UNKNOWN OR OTHER | 2 | 15.4% |
| HYDRAULIC | 1 | 7.7% |
| ENGINE | 1 | 7.7% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 4 of 13 complaints (30.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 2 |
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 2 |
| 2026 (year to date) | 1 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V620000 | 14/09/2018 | ELECTRICAL SYSTEM:SOFTWARE | Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.