2018 Mitsubishi Eclipse Cross: owner complaints and recalls

Complaints about the 2018 Mitsubishi Eclipse Cross include 1 report of a fatality, alongside 1 crashes and 1 fires across 19 filings.

19
Complaints
2
Recalls
1
Crash reports
1
Fire reports
2
Injuries
347.4
Severity index

Severity index 347.4 - High. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 347.4p25 35p75 96cleanestworst
Where the 2018 Mitsubishi Eclipse Cross sits against the quartiles of every vehicle we track.

What actually fails

Electrical SystemElectrical System: 8 complaints (42.1%)8 42%Service BrakesService Brakes: 5 complaints (26.3%)5 26%Unknown Or OtherUnknown Or Other: 4 complaints (21.1%)4 21%EngineEngine: 3 complaints (15.8%)3 16%Power TrainPower Train: 2 complaints (10.5%)2 11%Forward Collision Avoid…Forward Collision Avoidance: 2 complaints (10.5%)2 11%SteeringSteering: 2 complaints (10.5%)2 11%Air BagsAir Bags: 2 complaints (10.5%)2 11%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM842.1%
SERVICE BRAKES526.3%
UNKNOWN OR OTHER421.1%
ENGINE315.8%
POWER TRAIN210.5%
FORWARD COLLISION AVOIDANCE210.5%
STEERING210.5%
AIR BAGS210.5%

Complaints filed per year

0362018: 22019: 32020: 62021: 32022: 22024: 12025: 2181920621222425
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20182
20193
20206
20213
20222
20241
20252
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.

Recall campaigns

CampaignReportedComponentSummary
18V62000014/09/2018ELECTRICAL SYSTEM:SOFTWAREMitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software,
18V62100014/09/2018FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROLMitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Ada
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.