2020 Mercedes-Benz GLE-Class: owner complaints and recalls
Analysis of 122 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
122
Complaints
0
Recalls
3
Crash reports
1
Fire reports
2
Injuries
27.9
Severity index
Severity index 27.9 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Mercedes-Benz GLE-Class ranks 84 of 103 by severity, where 1 is the worst. Its severity is higher than 18% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 43 | 35.2% |
| ELECTRICAL SYSTEM | 37 | 30.3% |
| UNKNOWN OR OTHER | 16 | 13.1% |
| VEHICLE SPEED CONTROL | 15 | 12.3% |
| POWER TRAIN | 9 | 7.4% |
| FORWARD COLLISION AVOIDANCE | 8 | 6.6% |
| SERVICE BRAKES | 7 | 5.7% |
| FUEL/PROPULSION SYSTEM | 5 | 4.1% |
The single most-reported system is ENGINE, cited in 43 of 122 complaints (35.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2020 | 11 |
| 2021 | 14 |
| 2022 | 14 |
| 2023 | 17 |
| 2024 | 16 |
| 2025 | 35 |
| 2026 (year to date) | 12 |
Complaint volume is rising - the last three years carry 1.7x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.