2021 Lexus ES: owner complaints and recalls
Analysis of 27 owner complaints filed with NHTSA and 1 recall campaigns. Updated 2026-07-25.
27
Complaints
1
Recalls
1
Crash reports
0
Fire reports
0
Injuries
14.8
Severity index
Severity index 14.8 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 25 | 92.6% |
| STEERING | 2 | 7.4% |
| SERVICE BRAKES | 1 | 3.7% |
The single most-reported system is AIR BAGS, cited in 25 of 27 complaints (92.6%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2023 | 1 |
| 2024 | 12 |
| 2025 | 14 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V865000 | 20/12/2023 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H ve |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.