2020 Lexus ES: owner complaints and recalls
Analysis of 17 owner complaints filed with NHTSA and 1 recall campaigns. Updated 2026-07-25.
17
Complaints
1
Recalls
3
Crash reports
0
Fire reports
4
Injuries
258.8
Severity index
Severity index 258.8 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 8 | 47.1% |
| UNKNOWN OR OTHER | 4 | 23.5% |
| SERVICE BRAKES | 2 | 11.8% |
| FORWARD COLLISION AVOIDANCE | 2 | 11.8% |
| ENGINE | 1 | 5.9% |
| ELECTRICAL SYSTEM | 1 | 5.9% |
The single most-reported system is AIR BAGS, cited in 8 of 17 complaints (47.1%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2024 | 7 |
| 2025 | 6 |
| 2026 (year to date) | 4 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 23V865000 | 20/12/2023 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H ve |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.