2024 Kia EV9: owner complaints and recalls
Analysis of 204 owner complaints filed with NHTSA and 7 recall campaigns. Updated 2026-07-25.
204
Complaints
7
Recalls
1
Crash reports
2
Fire reports
4
Injuries
23.5
Severity index
Severity index 23.5 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 67 2024 vehicles we track with at least 40 complaints on file, the 2024 Kia EV9 ranks 55 of 67 by severity, where 1 is the worst. Its severity is higher than 18% of its model-year peers. See the full 2024 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 102 | 50.0% |
| UNKNOWN OR OTHER | 38 | 18.6% |
| FORWARD COLLISION AVOIDANCE | 24 | 11.8% |
| SUSPENSION | 21 | 10.3% |
| LANE DEPARTURE | 20 | 9.8% |
| VEHICLE SPEED CONTROL | 17 | 8.3% |
| WHEELS | 14 | 6.9% |
| STEERING | 14 | 6.9% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 102 of 204 complaints (50.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2024 | 117 |
| 2025 | 70 |
| 2026 (year to date) | 17 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 24V271000 | 16/04/2024 | POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up. |
| 24V338000 | 14/05/2024 | SEAT BELTS:FRONT:RETRACTOR | Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as inte |
| 24V400000 | 04/06/2024 | STRUCTURE:INTERIOR PANELS:CEILING | Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In |
| 24V693000 | 17/09/2024 | PARKING BRAKE:ELECTRICAL:CONTROL MODULE:SOFTWARE | Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances. |
| 24V757000 | 10/10/2024 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays." |
| 24V962000 | 20/12/2024 | SEATS:CRITICAL FASTENERS | Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing. |
| 26V431000 | 02/07/2026 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY | Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.