2023 Jeep Grand Cherokee L problems and recalls

Owners have filed 85 complaints on the 2023 Jeep Grand Cherokee L, and NHTSA has issued 6 recalls. The most cited component is the Suspension (32 complaints).

85
Complaints
6
Recalls
3
Crash reports
2
Fire reports
0
Injuries
45.9
Severity index

Severity index 45.9 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 45.9p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 56 of 82 by severity index among 2023 vehicles with at least 40 complaints, highest first. 32% of those vehicles scored lower. Full 2023 ranking.

Components cited in complaints

SuspensionSuspension: 32 complaints (37.6%)32 38%Electrical SystemElectrical System: 23 complaints (27.1%)23 27%Forward Collision Avoid…Forward Collision Avoidance: 11 complaints (12.9%)11 13%Unknown Or OtherUnknown Or Other: 7 complaints (8.2%)7 8%Service BrakesService Brakes: 6 complaints (7.1%)6 7%EngineEngine: 6 complaints (7.1%)6 7%SteeringSteering: 6 complaints (7.1%)6 7%SeatsSeats: 4 complaints (4.7%)4 5%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
SUSPENSION3237.6%
ELECTRICAL SYSTEM2327.1%
FORWARD COLLISION AVOIDANCE1112.9%
UNKNOWN OR OTHER78.2%
SERVICE BRAKES67.1%
ENGINE67.1%
STEERING67.1%
SEATS44.7%

Complaints filed per year

021422024: 12025: 422026: 42 (partial year)24254226
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20241
202542
2026 (year to date)42

Recall campaigns

CampaignReportedComponentSummary
24V89700027/11/2024AIR BAGS:SIDE/WINDOWChrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with th
25V43000026/06/2025VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTORChrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor
25V47200017/07/2025SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINTChrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta
26V05100029/01/2026SUSPENSION:REAR:SPRINGS:COIL SPRINGSChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
26V32800021/05/2026AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWAREChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail
26V56200001/09/2026SUSPENSION:REAR:SPRINGS:COIL SPRINGSChrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Other Jeep Grand Cherokee L model years

Severity index for every other model year on file. Compare all 6 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-07. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.