2023 Jeep Grand Cherokee L: owner complaints and recalls
Analysis of 71 owner complaints filed with NHTSA and 5 recall campaigns. Updated 2026-07-25.
71
Complaints
5
Recalls
2
Crash reports
2
Fire reports
0
Injuries
28.2
Severity index
Severity index 28.2 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 80 2023 vehicles we track with at least 40 complaints on file, the 2023 Jeep Grand Cherokee L ranks 55 of 80 by severity, where 1 is the worst. Its severity is higher than 31% of its model-year peers. See the full 2023 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| SUSPENSION | 25 | 35.2% |
| ELECTRICAL SYSTEM | 22 | 31.0% |
| FORWARD COLLISION AVOIDANCE | 10 | 14.1% |
| ENGINE | 6 | 8.5% |
| UNKNOWN OR OTHER | 6 | 8.5% |
| STEERING | 6 | 8.5% |
| SERVICE BRAKES | 5 | 7.0% |
| POWER TRAIN | 4 | 5.6% |
The single most-reported system is SUSPENSION, cited in 25 of 71 complaints (35.2%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2024 | 1 |
| 2025 | 42 |
| 2026 (year to date) | 28 |
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 24V897000 | 27/11/2024 | AIR BAGS:SIDE/WINDOW | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with th |
| 25V430000 | 26/06/2025 | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor |
| 25V472000 | 17/07/2025 | SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta |
| 26V051000 | 29/01/2026 | SUSPENSION:REAR:SPRINGS:COIL SPRINGS | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. |
| 26V328000 | 21/05/2026 | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.