2023 Hyundai Santa Cruz problems and recalls

Owners have filed 77 complaints on the 2023 Hyundai Santa Cruz, and NHTSA has issued 2 recalls. The most cited component is the Power Train (25 complaints).

77
Complaints
2
Recalls
2
Crash reports
3
Fire reports
1
Injuries
53.6
Severity index

Severity index 53.6 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 53.6p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 41 of 82 by severity index among 2023 vehicles with at least 40 complaints, highest first. 50% of those vehicles scored lower. Full 2023 ranking.

Components cited in complaints

Power TrainPower Train: 25 complaints (32.5%)25 32%EngineEngine: 20 complaints (26.0%)20 26%Electrical SystemElectrical System: 13 complaints (16.9%)13 17%Unknown Or OtherUnknown Or Other: 10 complaints (13.0%)10 13%Fuel/Propulsion SystemFuel/Propulsion System: 6 complaints (7.8%)6 8%Forward Collision Avoid…Forward Collision Avoidance: 6 complaints (7.8%)6 8%Vehicle Speed ControlVehicle Speed Control: 6 complaints (7.8%)6 8%Service BrakesService Brakes: 5 complaints (6.5%)5 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
POWER TRAIN2532.5%
ENGINE2026.0%
ELECTRICAL SYSTEM1316.9%
UNKNOWN OR OTHER1013.0%
FUEL/PROPULSION SYSTEM67.8%
FORWARD COLLISION AVOIDANCE67.8%
VEHICLE SPEED CONTROL67.8%
SERVICE BRAKES56.5%

Complaints filed per year

016332022: 42023: 332024: 152025: 192026: 6 (partial year)222333242526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20224
202333
202415
202519
2026 (year to date)6
Filings in 2023 to 2025 ran 16.8x those in 2022 to 2022 (67 against 4).

Recall campaigns

CampaignReportedComponentSummary
23V03800031/01/2023STRUCTURE:BODY:ROOF AND PILLARSHyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.
23V18100017/03/2023TRAILER HITCHESHyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai de

Other Hyundai Santa Cruz model years

Severity index for every other model year on file. Compare all 4 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-06. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.