2020 Honda Insight: owner complaints and recalls
Analysis of 30 owner complaints filed with NHTSA and 6 recall campaigns. Updated 2026-07-25.
30
Complaints
6
Recalls
3
Crash reports
0
Fire reports
2
Injuries
93.3
Severity index
Severity index 93.3 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | 11 | 36.7% |
| ELECTRICAL SYSTEM | 7 | 23.3% |
| POWER TRAIN | 5 | 16.7% |
| SERVICE BRAKES | 4 | 13.3% |
| ENGINE | 4 | 13.3% |
| UNKNOWN OR OTHER | 3 | 10.0% |
| STRUCTURE | 3 | 10.0% |
| STEERING | 2 | 6.7% |
The single most-reported system is FORWARD COLLISION AVOIDANCE, cited in 11 of 30 complaints (36.7%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 7 |
| 2021 | 4 |
| 2022 | 8 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 4 |
| 2026 (year to date) | 3 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V798000 | 17/12/2020 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER | Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power. |
| 20V314000 | 28/05/2020 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail. |
| 20V771000 | 10/12/2020 | ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE | Honda (American Honda Motor Co.) is recalling certain 2018-2020 Accord Sedan, Accord Hybrid, and 2019-2020 Insight vehicles. A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components. This may r |
| 21V215000 | 25/03/2021 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport |
| 23V858000 | 18/12/2023 | FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 H |
| 26V332000 | 21/05/2026 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER | Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR- |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.