2020 Ford Transit: owner complaints and recalls
Analysis of 82 owner complaints filed with NHTSA and 9 recall campaigns. Updated 2026-07-25.
82
Complaints
9
Recalls
1
Crash reports
3
Fire reports
2
Injuries
46.3
Severity index
Severity index 46.3 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Ford Transit ranks 58 of 103 by severity, where 1 is the worst. Its severity is higher than 44% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| SEATS | 27 | 32.9% |
| POWER TRAIN | 17 | 20.7% |
| ELECTRICAL SYSTEM | 13 | 15.9% |
| STEERING | 6 | 7.3% |
| UNKNOWN OR OTHER | 6 | 7.3% |
| WHEELS | 5 | 6.1% |
| SERVICE BRAKES | 5 | 6.1% |
| ENGINE | 5 | 6.1% |
The single most-reported system is SEATS, cited in 27 of 82 complaints (32.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 8 |
| 2021 | 11 |
| 2022 | 3 |
| 2023 | 31 |
| 2024 | 13 |
| 2025 | 11 |
| 2026 (year to date) | 5 |
Complaint volume is rising - the last three years carry 2.5x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V978000 | 16/12/2021 | POWER TRAIN:DRIVELINE:DRIVESHAFT | Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case. |
| 20V415000 | 17/07/2020 | AIR BAGS:SIDE/WINDOW | Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment. |
| 20V250000 | 05/05/2020 | SEAT BELTS:FRONT:RETRACTOR | National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resultin |
| 20V575000 | 23/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently dis |
| 21V631000 | 11/08/2021 | PARKING BRAKE:CONVENTIONAL:MECHANICAL:LINKAGE AND CABLE | Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure. |
| 20V222000 | 20/04/2020 | SEAT BELTS:FRONT:RETRACTOR | TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a |
| 23V499000 | 19/07/2023 | FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | Quality Vans (Quality Vans) is recalling certain 2020-2023 Ford Transit vans equipped with Onan QG 2800i EVAP generators, part number 2.8HGLAA-8303A. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may not be properly secured, which can cause a g |
| 25V442000 | 27/06/2025 | BACK OVER PREVENTION:SOFTWARE | Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2 |
| 25V876000 | 17/12/2025 | EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.