2020 Ford Transit Connect: owner complaints and recalls
Analysis of 31 owner complaints filed with NHTSA and 8 recall campaigns. Updated 2026-07-25.
31
Complaints
8
Recalls
2
Crash reports
2
Fire reports
0
Injuries
64.5
Severity index
Severity index 64.5 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 10 | 32.3% |
| UNKNOWN OR OTHER | 5 | 16.1% |
| SERVICE BRAKES | 5 | 16.1% |
| VISIBILITY | 4 | 12.9% |
| FORWARD COLLISION AVOIDANCE | 3 | 9.7% |
| ENGINE | 2 | 6.5% |
| VEHICLE SPEED CONTROL | 2 | 6.5% |
| ELECTRICAL SYSTEM | 1 | 3.2% |
The single most-reported system is POWER TRAIN, cited in 10 of 31 complaints (32.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 4 |
| 2022 | 6 |
| 2023 | 3 |
| 2024 | 6 |
| 2025 | 7 |
| 2026 (year to date) | 4 |
Complaint volume is rising - the last three years carry 1.5x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V791000 | 17/12/2020 | AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE | Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail |
| 20V636000 | 15/10/2020 | ENGINE AND ENGINE COOLING:COOLING SYSTEM | Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strate |
| 20V550000 | 10/09/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION | Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts. |
| 21V376000 | 24/05/2021 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach. |
| 22V192000 | 25/03/2022 | VISIBILITY:WINDSHIELD | Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure. |
| 22V413000 | 10/06/2022 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. |
| 25V196000 | 28/03/2025 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may d |
| 25V442000 | 27/06/2025 | BACK OVER PREVENTION:SOFTWARE | Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2 |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.