2020 Ford Transit Connect problems and recalls

Owners filed 16 complaints on the 2020 Ford Transit Connect in the last three full years, out of 32 on record. The most cited component is the Power Train.

32
Complaints
8
Recalls
2
Crash reports
2
Fire reports
0
Injuries
61.3
Severity index

Severity index 61.3 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 61.3p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

Power TrainPower Train: 10 complaints (31.2%)10 31%Service BrakesService Brakes: 6 complaints (18.8%)6 19%Unknown Or OtherUnknown Or Other: 5 complaints (15.6%)5 16%VisibilityVisibility: 4 complaints (12.5%)4 12%Forward Collision Avoid…Forward Collision Avoidance: 3 complaints (9.4%)3 9%HydraulicHydraulic: 2 complaints (6.2%)2 6%EngineEngine: 2 complaints (6.2%)2 6%Vehicle Speed ControlVehicle Speed Control: 2 complaints (6.2%)2 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
POWER TRAIN1031.2%
SERVICE BRAKES618.8%
UNKNOWN OR OTHER515.6%
VISIBILITY412.5%
FORWARD COLLISION AVOIDANCE39.4%
HYDRAULIC26.2%
ENGINE26.2%
VEHICLE SPEED CONTROL26.2%

Complaints filed per year

0472019: 12020: 42022: 62023: 32024: 62025: 72026: 5 (partial year)192022232425726
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20191
20204
20226
20233
20246
20257
2026 (year to date)5
Filings in 2023 to 2025 ran 1.5x those in 2019 to 2022 (16 against 11).

Recall campaigns

CampaignReportedComponentSummary
20V79100017/12/2020AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULEFord Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail
20V63600015/10/2020ENGINE AND ENGINE COOLING:COOLING SYSTEMFord Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strate
20V55000010/09/2020POWER TRAIN:AUTOMATIC TRANSMISSIONFord Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
21V37600024/05/2021POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
22V19200025/03/2022VISIBILITY:WINDSHIELDFord Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
22V41300010/06/2022POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
25V19600028/03/2025POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may d
25V44200027/06/2025BACK OVER PREVENTION:SOFTWAREFord Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2

Other Ford Transit Connect model years

Severity index for every other model year on file. Compare all 9 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-07. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.