2017 Ford Transit Connect: owner complaints and recalls
Analysis of 27 owner complaints filed with NHTSA and 6 recall campaigns. Updated 2026-07-25.
27
Complaints
6
Recalls
1
Crash reports
0
Fire reports
0
Injuries
14.8
Severity index
Severity index 14.8 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| SERVICE BRAKES | 8 | 29.6% |
| ELECTRICAL SYSTEM | 5 | 18.5% |
| VISIBILITY | 4 | 14.8% |
| POWER TRAIN | 3 | 11.1% |
| HYDRAULIC | 3 | 11.1% |
| UNKNOWN OR OTHER | 3 | 11.1% |
| BACK OVER PREVENTION | 2 | 7.4% |
| VISIBILITY/WIPER | 2 | 7.4% |
The single most-reported system is SERVICE BRAKES, cited in 8 of 27 complaints (29.6%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2017 | 1 |
| 2018 | 5 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 3 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 (year to date) | 1 |
Complaint volume is rising - the last three years carry 1.5x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V305000 | 27/05/2020 | SEAT BELTS:FRONT | Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash |
| 20V260000 | 08/05/2020 | VISIBILITY:SUN/MOON ROOF ASSEMBLY | Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, |
| 21V376000 | 24/05/2021 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach. |
| 22V413000 | 10/06/2022 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach. |
| 24V294000 | 26/04/2024 | VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY | Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle. |
| 25V572000 | 04/09/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera m |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.