2020 Ford Mustang: owner complaints and recalls
Analysis of 115 owner complaints filed with NHTSA and 8 recall campaigns. Updated 2026-07-25.
115
Complaints
8
Recalls
13
Crash reports
5
Fire reports
8
Injuries
127.0
Severity index
Severity index 127.0 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Ford Mustang ranks 10 of 103 by severity, where 1 is the worst. Its severity is higher than 90% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 24 | 20.9% |
| ENGINE | 23 | 20.0% |
| POWER TRAIN | 22 | 19.1% |
| UNKNOWN OR OTHER | 22 | 19.1% |
| SERVICE BRAKES | 19 | 16.5% |
| BACK OVER PREVENTION | 12 | 10.4% |
| AIR BAGS | 8 | 7.0% |
| FUEL/PROPULSION SYSTEM | 6 | 5.2% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 24 of 115 complaints (20.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 11 |
| 2021 | 10 |
| 2022 | 8 |
| 2023 | 17 |
| 2024 | 20 |
| 2025 | 33 |
| 2026 (year to date) | 16 |
Complaint volume is rising - the last three years carry 2.4x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V306000 | 27/05/2020 | FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped a forward-looking camera. The camera may be misaligned to the vehicle and features that are dependent on the camera such as Pre-Collision Assist, Adaptive Cruise Control, Lane Keeping System, Driver Al |
| 20V573000 | 23/09/2020 | SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES | Ford Motor Company (Ford) is recalling certain 2020 Mustang vehicles equipped with automatic transmissions. The brake pedal bracket may fracture during sudden stopping. |
| 20V263000 | 08/05/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | Ford Motor Company (Ford) is recalling certain 2019 Expedition and 2019-2020 Mustang vehicles. The "Transmission Not In Park" warning message and associated chime duration are shorter than intended. |
| 20V575000 | 23/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently dis |
| 22V382000 | 27/05/2022 | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | Ford Motor Company (Ford) is recalling certain 2019-2020 Mustang vehicles equipped with 5.0L engines and manual transmissions. The Powertrain Control Module (PCM) may broadcast an unintended faulted signal to the modules controlling the reverse camera, reverse light, and driver |
| 23V727000 | 27/10/2023 | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM | Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa |
| 25V442000 | 27/06/2025 | BACK OVER PREVENTION:SOFTWARE | Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2 |
| 25V695000 | 13/10/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermitten |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.