2020 Dodge Durango: owner complaints and recalls
Analysis of 53 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
53
Complaints
2
Recalls
0
Crash reports
3
Fire reports
5
Injuries
109.4
Severity index
Severity index 109.4 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Dodge Durango ranks 17 of 103 by severity, where 1 is the worst. Its severity is higher than 83% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| EXTERIOR LIGHTING | 20 | 37.7% |
| ELECTRICAL SYSTEM | 8 | 15.1% |
| ENGINE | 7 | 13.2% |
| UNKNOWN OR OTHER | 6 | 11.3% |
| STRUCTURE | 4 | 7.5% |
| AIR BAGS | 3 | 5.7% |
| STEERING | 3 | 5.7% |
| SERVICE BRAKES | 3 | 5.7% |
The single most-reported system is EXTERIOR LIGHTING, cited in 20 of 53 complaints (37.7%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 5 |
| 2022 | 4 |
| 2023 | 6 |
| 2024 | 12 |
| 2025 | 16 |
| 2026 (year to date) | 8 |
Complaint volume is rising - the last three years carry 3.1x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V191000 | 10/09/2020 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with |
| 21V280000 | 22/04/2021 | AIR BAGS:CRITICAL FASTENERS | Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.