2020 Dodge Durango problems and recalls

Owners filed 34 complaints on the 2020 Dodge Durango in the last three full years, out of 54 on record. The most cited component is the Exterior Lighting.

54
Complaints
2
Recalls
0
Crash reports
3
Fire reports
5
Injuries
77.2
Severity index

Severity index 77.2 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 77.2p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 22 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 79% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Exterior LightingExterior Lighting: 21 complaints (38.9%)21 39%Electrical SystemElectrical System: 9 complaints (16.7%)9 17%EngineEngine: 7 complaints (13.0%)7 13%Unknown Or OtherUnknown Or Other: 6 complaints (11.1%)6 11%StructureStructure: 4 complaints (7.4%)4 7%Air BagsAir Bags: 3 complaints (5.6%)3 6%SteeringSteering: 3 complaints (5.6%)3 6%Service BrakesService Brakes: 3 complaints (5.6%)3 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
EXTERIOR LIGHTING2138.9%
ELECTRICAL SYSTEM916.7%
ENGINE713.0%
UNKNOWN OR OTHER611.1%
STRUCTURE47.4%
AIR BAGS35.6%
STEERING35.6%
SERVICE BRAKES35.6%

Complaints filed per year

08162020: 22021: 52022: 42023: 62024: 122025: 162026: 9 (partial year)2021222324251626
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20202
20215
20224
20236
202412
202516
2026 (year to date)9
Filings in 2023 to 2025 ran 3.1x those in 2020 to 2022 (34 against 11).

Recall campaigns

CampaignReportedComponentSummary
20V19100010/09/2020BACK OVER PREVENTION: SENSING SYSTEM: CAMERAChrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with
21V28000022/04/2021AIR BAGS:CRITICAL FASTENERSChrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Other Dodge Durango model years

Severity index for every other model year on file. Compare all 13 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-08-06. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.