2014 Cadillac CTS: owner complaints and recalls
Analysis of 144 owner complaints filed with NHTSA and 6 recall campaigns. Updated 2026-07-25.
144
Complaints
6
Recalls
4
Crash reports
0
Fire reports
5
Injuries
38.9
Severity index
Severity index 38.9 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 139 2014 vehicles we track with at least 40 complaints on file, the 2014 Cadillac CTS ranks 108 of 139 by severity, where 1 is the worst. Its severity is higher than 22% of its model-year peers. See the full 2014 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 84 | 58.3% |
| SUSPENSION | 16 | 11.1% |
| STEERING | 13 | 9.0% |
| ELECTRICAL SYSTEM | 13 | 9.0% |
| UNKNOWN OR OTHER | 13 | 9.0% |
| ENGINE | 8 | 5.6% |
| WHEELS | 6 | 4.2% |
| TIRES | 5 | 3.5% |
The single most-reported system is POWER TRAIN, cited in 84 of 144 complaints (58.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 7 |
| 2015 | 10 |
| 2016 | 6 |
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 11 |
| 2020 | 27 |
| 2021 | 20 |
| 2022 | 24 |
| 2023 | 13 |
| 2024 | 5 |
| 2025 | 4 |
| 2026 (year to date) | 4 |
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 18V595000 | 07/09/2018 | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat. |
| 14V253000 | 15/05/2014 | VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | General Motors LLC (GM) is recalling certain model year 2014 Cadillac CTS vehicles manufactured June 10, 2013, through February 26, 2014. If the vehicle is turned off with wiper functionality left on and the wipers then become restricted, such as when covered in ice or snow, and |
| 14V446000 | 23/07/2014 | SEATS | General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the f |
| 14V338000 | 19/06/2014 | POWER TRAIN:AUTOMATIC TRANSMISSION | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach |
| 14V394000 | 02/07/2014 | ELECTRICAL SYSTEM:IGNITION | This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (G |
| 14V614000 | 01/10/2014 | ELECTRICAL SYSTEM | General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In t |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.