2012 Buick LaCrosse: owner complaints and recalls

Analysis of 204 owner complaints filed with NHTSA and 5 recall campaigns. Updated 2026-07-25.

204
Complaints
5
Recalls
10
Crash reports
4
Fire reports
5
Injuries
51.0
Severity index

Severity index 51.0 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.

Among the 129 2012 vehicles we track with at least 40 complaints on file, the 2012 Buick LaCrosse ranks 84 of 129 by severity, where 1 is the worst. Its severity is higher than 35% of its model-year peers. See the full 2012 ranking.

What actually fails

ComponentComplaintsShare of complaints citing it
ELECTRICAL SYSTEM6029.4%
ENGINE4622.5%
SUSPENSION3115.2%
ELECTRONIC STABILITY CONTROL (ESC)2512.3%
STEERING2411.8%
POWER TRAIN2411.8%
UNKNOWN OR OTHER178.3%
SERVICE BRAKES167.8%

The single most-reported system is ELECTRICAL SYSTEM, cited in 60 of 204 complaints (29.4%). One complaint can name several systems, so these shares overlap and do not total 100%.

Complaints filed per year

2011: 12012: 82013: 122014: 252015: 112016: 82017: 162018: 122019: 212020: 102021: 392022: 132023: 62024: 112025: 42026: 711121314151617181920212223242526
YearComplaints
20111
20128
201312
201425
201511
20168
201716
201812
201921
202010
202139
202213
20236
202411
20254
2026 (year to date)7
Complaint volume is declining, consistent with a defect that was addressed by recall or that affected early builds.

Recall campaigns

CampaignReportedComponentSummary
14V44700023/07/2014SEATS:FRONT ASSEMBLY:POWER ADJUSTGeneral Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected
13V17300006/05/2013ELECTRICAL SYSTEMGeneral Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This c
11V40400003/08/2011ELECTRONIC STABILITY CONTROL (ESC)GM IS RECALLING CERTAIN MODEL YEAR 2012 BUICK LACROSSE PASSENGER VEHICLES MANUFACTURED FROM JUNE 9, 2011, THROUGH JULY 2, 2011, FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 126, "ELECTRONIC STABILITY CONTROL SYSTEMS (ESC)." THE STABILIT
20V76400021/12/2020SUSPENSION:REARGeneral Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michiga
21V00F00022/12/2021SUSPENSION:REARGeneral Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michiga
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.