2020 Buick Encore: owner complaints and recalls
Analysis of 19 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
19
Complaints
2
Recalls
1
Crash reports
0
Fire reports
1
Injuries
63.2
Severity index
Severity index 63.2 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 7 | 36.8% |
| FUEL/PROPULSION SYSTEM | 4 | 21.1% |
| POWER TRAIN | 4 | 21.1% |
| ELECTRICAL SYSTEM | 4 | 21.1% |
| SERVICE BRAKES | 3 | 15.8% |
| VEHICLE SPEED CONTROL | 3 | 15.8% |
| UNKNOWN OR OTHER | 3 | 15.8% |
| HYDRAULIC | 1 | 5.3% |
The single most-reported system is ENGINE, cited in 7 of 19 complaints (36.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 (year to date) | 3 |
Complaint volume is rising - the last three years carry 2.2x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V537000 | 03/09/2020 | SEATS:CRITICAL FASTENERS | General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed. |
| 20V668000 | 29/10/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadill |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.