2020 Buick Encore GX problems and recalls

Owners have filed 67 complaints on the 2020 Buick Encore GX, and NHTSA has issued 2 recalls. The most cited component is the Service Brakes (21 complaints).

67
Complaints
2
Recalls
5
Crash reports
0
Fire reports
3
Injuries
62.9
Severity index

Severity index 62.9 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 62.9p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Ranked 44 of 103 by severity index among 2020 vehicles with at least 40 complaints, highest first. 57% of those vehicles scored lower. Full 2020 ranking.

Components cited in complaints

Service BrakesService Brakes: 21 complaints (31.3%)21 31%Unknown Or OtherUnknown Or Other: 18 complaints (26.9%)18 27%Power TrainPower Train: 17 complaints (25.4%)17 25%Electrical SystemElectrical System: 15 complaints (22.4%)15 22%EngineEngine: 12 complaints (17.9%)12 18%Vehicle Speed ControlVehicle Speed Control: 5 complaints (7.5%)5 7%SteeringSteering: 4 complaints (6.0%)4 6%Fuel/Propulsion SystemFuel/Propulsion System: 3 complaints (4.5%)3 4%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
SERVICE BRAKES2131.3%
UNKNOWN OR OTHER1826.9%
POWER TRAIN1725.4%
ELECTRICAL SYSTEM1522.4%
ENGINE1217.9%
VEHICLE SPEED CONTROL57.5%
STEERING46.0%
FUEL/PROPULSION SYSTEM34.5%

Complaints filed per year

08152020: 92021: 92022: 82023: 42024: 152025: 152026: 7 (partial year)2021222324152526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20209
20219
20228
20234
202415
202515
2026 (year to date)7
Filings in 2023 to 2025 were close to 2020 to 2022 (34 against 26).

Recall campaigns

CampaignReportedComponentSummary
20V58800024/09/2020SERVICE BRAKESGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication
21V44000010/06/2021EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STANDGeneral Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.

Other Buick Encore GX model years

Severity index for every other model year on file. Compare all 6 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-02. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.