2020 Buick Encore GX: owner complaints and recalls
Analysis of 66 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
66
Complaints
2
Recalls
5
Crash reports
0
Fire reports
3
Injuries
66.7
Severity index
Severity index 66.7 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
Among the 103 2020 vehicles we track with at least 40 complaints on file, the 2020 Buick Encore GX ranks 43 of 103 by severity, where 1 is the worst. Its severity is higher than 58% of its model-year peers. See the full 2020 ranking.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| SERVICE BRAKES | 21 | 31.8% |
| UNKNOWN OR OTHER | 17 | 25.8% |
| POWER TRAIN | 16 | 24.2% |
| ELECTRICAL SYSTEM | 14 | 21.2% |
| ENGINE | 12 | 18.2% |
| VEHICLE SPEED CONTROL | 5 | 7.6% |
| STEERING | 4 | 6.1% |
| FUEL/PROPULSION SYSTEM | 3 | 4.5% |
The single most-reported system is SERVICE BRAKES, cited in 21 of 66 complaints (31.8%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 9 |
| 2021 | 9 |
| 2022 | 8 |
| 2023 | 4 |
| 2024 | 15 |
| 2025 | 15 |
| 2026 (year to date) | 6 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V588000 | 24/09/2020 | SERVICE BRAKES | General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication |
| 21V440000 | 10/06/2021 | EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT:STAND | General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.