2021 Toyota Avalon: owner complaints and recalls
57% of everything owners report about the 2021 Toyota Avalon points at a single system: air bags. That is 12 of 21 complaints on file.
21
Complaints
2
Recalls
1
Crash reports
0
Fire reports
0
Injuries
19.0
Severity index
Severity index 19.0 - Low. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| AIR BAGS | 12 | 57.1% |
| ENGINE | 4 | 19.0% |
| VEHICLE SPEED CONTROL | 3 | 14.3% |
| FORWARD COLLISION AVOIDANCE | 2 | 9.5% |
| SERVICE BRAKES | 2 | 9.5% |
| SEAT BELTS | 1 | 4.8% |
| POWER TRAIN | 1 | 4.8% |
| TIRES | 1 | 4.8% |
Complaints filed per year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 9 |
| 2026 (year to date) | 1 |
Complaint volume is rising - the last three years carry 2.3x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V734000 | 25/11/2020 | AIR BAGS:FRONTAL | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged d |
| 23V865000 | 20/12/2023 | AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION | Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H ve |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.