2020 Porsche Cayenne: owner complaints and recalls
Analysis of 21 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
21
Complaints
4
Recalls
1
Crash reports
0
Fire reports
1
Injuries
57.1
Severity index
Severity index 57.1 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| UNKNOWN OR OTHER | 7 | 33.3% |
| ENGINE | 5 | 23.8% |
| SERVICE BRAKES | 5 | 23.8% |
| POWER TRAIN | 4 | 19.0% |
| ELECTRICAL SYSTEM | 4 | 19.0% |
| AIR BAGS | 3 | 14.3% |
| SEAT BELTS | 2 | 9.5% |
| VEHICLE SPEED CONTROL | 2 | 9.5% |
The single most-reported system is UNKNOWN OR OTHER, cited in 7 of 21 complaints (33.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 3 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 3 |
| 2026 (year to date) | 8 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V271000 | 13/05/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES | Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF). |
| 21V318000 | 05/05/2021 | SEATS | Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupan |
| 19V735000 | 16/10/2019 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Tur |
| 25V896000 | 19/12/2025 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these veh |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.