2019 Mercedes-Benz GLS-Class problems and recalls

Owners filed 14 complaints on the 2019 Mercedes-Benz GLS-Class in the last three full years, out of 28 on record. The most cited component is the Unknown Or Other.

28
Complaints
0
Recalls
1
Crash reports
2
Fire reports
2
Injuries
72.6
Severity index

Severity index 72.6 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 72.6p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

Unknown Or OtherUnknown Or Other: 6 complaints (21.4%)6 21%SuspensionSuspension: 5 complaints (17.9%)5 18%EngineEngine: 4 complaints (14.3%)4 14%Engine And Engine Cooli…Engine And Engine Cooling: 4 complaints (14.3%)4 14%Power TrainPower Train: 3 complaints (10.7%)3 11%Electrical SystemElectrical System: 3 complaints (10.7%)3 11%StructureStructure: 2 complaints (7.1%)2 7%SteeringSteering: 2 complaints (7.1%)2 7%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
UNKNOWN OR OTHER621.4%
SUSPENSION517.9%
ENGINE414.3%
ENGINE AND ENGINE COOLING414.3%
POWER TRAIN310.7%
ELECTRICAL SYSTEM310.7%
STRUCTURE27.1%
STEERING27.1%

Complaints filed per year

0362019: 22020: 22021: 12022: 42023: 32024: 62025: 52026: 5 (partial year)19202122232462526
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20192
20202
20211
20224
20233
20246
20255
2026 (year to date)5
Filings in 2023 to 2025 ran 2.0x those in 2020 to 2022 (14 against 7).

Other Mercedes-Benz GLS-Class model years

Severity index for every other model year on file. Compare all 6 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-09-08. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.