2020 Mercedes-Benz E-Class: owner complaints and recalls
Analysis of 20 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
20
Complaints
0
Recalls
0
Crash reports
2
Fire reports
4
Injuries
220.0
Severity index
Severity index 220.0 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 6 | 30.0% |
| UNKNOWN OR OTHER | 5 | 25.0% |
| STRUCTURE | 3 | 15.0% |
| BACK OVER PREVENTION | 3 | 15.0% |
| ELECTRICAL SYSTEM | 3 | 15.0% |
| POWER TRAIN | 2 | 10.0% |
| TIRES | 2 | 10.0% |
| FUEL/PROPULSION SYSTEM | 1 | 5.0% |
The single most-reported system is ENGINE, cited in 6 of 20 complaints (30.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 (year to date) | 2 |
Complaint volume is broadly steady year over year.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.