2019 Mercedes-Benz CLS-Class: owner complaints and recalls
Analysis of 20 owner complaints filed with NHTSA and 0 recall campaigns. Updated 2026-07-25.
20
Complaints
0
Recalls
0
Crash reports
0
Fire reports
0
Injuries
0.0
Severity index
Severity index 0.0 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| WHEELS | 9 | 45.0% |
| STEERING | 4 | 20.0% |
| ELECTRICAL SYSTEM | 4 | 20.0% |
| TIRES | 2 | 10.0% |
| ENGINE | 2 | 10.0% |
| SERVICE BRAKES | 2 | 10.0% |
| SUSPENSION | 2 | 10.0% |
| BACK OVER PREVENTION | 1 | 5.0% |
The single most-reported system is WHEELS, cited in 9 of 20 complaints (45.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 4 |
| 2020 | 1 |
| 2021 | 2 |
| 2023 | 6 |
| 2024 | 4 |
| 2025 | 2 |
| 2026 (year to date) | 1 |
Complaint volume is rising - the last three years carry 1.7x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.