2020 Mazda Mazda3: owner complaints and recalls
Analysis of 32 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
32
Complaints
2
Recalls
0
Crash reports
0
Fire reports
0
Injuries
0.0
Severity index
Severity index 0.0 - Low. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| FORWARD COLLISION AVOIDANCE | 15 | 46.9% |
| STEERING | 3 | 9.4% |
| ELECTRICAL SYSTEM | 3 | 9.4% |
| SERVICE BRAKES | 3 | 9.4% |
| UNKNOWN OR OTHER | 3 | 9.4% |
| FUEL/PROPULSION SYSTEM | 2 | 6.2% |
| SUSPENSION | 2 | 6.2% |
| LANE DEPARTURE | 2 | 6.2% |
The single most-reported system is FORWARD COLLISION AVOIDANCE, cited in 15 of 32 complaints (46.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 11 |
| 2022 | 5 |
| 2023 | 7 |
| 2024 | 2 |
| 2025 | 3 |
| 2026 (year to date) | 3 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 19V907000 | 19/12/2019 | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle. |
| 20V346000 | 12/06/2020 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | Mazda North American Operations (Mazda) is recalling certain 2020 CX-30 and Mazda3 vehicles. The front brake caliper mounting bolts may not have been tightened properly during assembly, possibly allowing the calipers to loosen. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.