2020 Mazda CX-9: owner complaints and recalls
Analysis of 19 owner complaints filed with NHTSA and 1 recall campaigns. Updated 2026-07-25.
19
Complaints
1
Recalls
1
Crash reports
0
Fire reports
1
Injuries
63.2
Severity index
Severity index 63.2 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ENGINE | 5 | 26.3% |
| ELECTRICAL SYSTEM | 4 | 21.1% |
| FUEL/PROPULSION SYSTEM | 3 | 15.8% |
| UNKNOWN OR OTHER | 3 | 15.8% |
| SERVICE BRAKES | 2 | 10.5% |
| FORWARD COLLISION AVOIDANCE | 2 | 10.5% |
| POWER TRAIN | 2 | 10.5% |
| AIR BAGS | 1 | 5.3% |
The single most-reported system is ENGINE, cited in 5 of 19 complaints (26.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 2 |
| 2025 | 5 |
| 2026 (year to date) | 6 |
Complaint volume is rising - the last three years carry 2.2x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V750000 | 27/09/2021 | SEATS:MID/REAR ASSEMBLY | Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Fe |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.