2020 Mazda CX-9 problems and recalls

Owners have filed 19 complaints on the 2020 Mazda CX-9, and NHTSA has issued 1 recall. The most cited component is the Engine (5 complaints).

19
Complaints
1
Recalls
1
Crash reports
0
Fire reports
1
Injuries
61.3
Severity index

Severity index 61.3 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 61.3p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

EngineEngine: 5 complaints (26.3%)5 26%Electrical SystemElectrical System: 4 complaints (21.1%)4 21%Fuel/Propulsion SystemFuel/Propulsion System: 3 complaints (15.8%)3 16%Unknown Or OtherUnknown Or Other: 3 complaints (15.8%)3 16%Service BrakesService Brakes: 2 complaints (10.5%)2 11%Forward Collision Avoid…Forward Collision Avoidance: 2 complaints (10.5%)2 11%Power TrainPower Train: 2 complaints (10.5%)2 11%Air BagsAir Bags: 1 complaints (5.3%)1 5%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
ENGINE526.3%
ELECTRICAL SYSTEM421.1%
FUEL/PROPULSION SYSTEM315.8%
UNKNOWN OR OTHER315.8%
SERVICE BRAKES210.5%
FORWARD COLLISION AVOIDANCE210.5%
POWER TRAIN210.5%
AIR BAGS15.3%

Complaints filed per year

0362020: 12021: 32022: 22023: 22025: 52026: 6 (partial year)2021222325266
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20201
20213
20222
20232
20255
2026 (year to date)6
Filings in 2022 to 2025 ran 2.2x those in 2020 to 2021 (9 against 4).

Recall campaigns

CampaignReportedComponentSummary
21V75000027/09/2021SEATS:MID/REAR ASSEMBLYMazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Fe

Other Mazda CX-9 model years

Severity index for every other model year on file. Compare all 11 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.