2019 Chevrolet Cruze: owner complaints and recalls
Analysis of 20 owner complaints filed with NHTSA and 2 recall campaigns. Updated 2026-07-25.
20
Complaints
2
Recalls
4
Crash reports
1
Fire reports
3
Injuries
230.0
Severity index
Severity index 230.0 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 6 | 30.0% |
| ENGINE | 5 | 25.0% |
| SERVICE BRAKES | 3 | 15.0% |
| ELECTRICAL SYSTEM | 3 | 15.0% |
| FORWARD COLLISION AVOIDANCE | 2 | 10.0% |
| AIR BAGS | 2 | 10.0% |
| VEHICLE SPEED CONTROL | 2 | 10.0% |
| SEAT BELTS | 1 | 5.0% |
The single most-reported system is POWER TRAIN, cited in 6 of 20 complaints (30.0%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2019 | 3 |
| 2021 | 2 |
| 2022 | 6 |
| 2023 | 2 |
| 2024 | 3 |
| 2025 | 2 |
| 2026 (year to date) | 2 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 20V668000 | 29/10/2020 | POWER TRAIN:AUTOMATIC TRANSMISSION | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadill |
| 18V576000 | 30/08/2018 | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pisto |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.