2020 Cadillac XT4 problems and recalls

Owners have filed 17 complaints on the 2020 Cadillac XT4, and NHTSA has issued 5 recalls. The most cited component is the Service Brakes (5 complaints).

17
Complaints
5
Recalls
0
Crash reports
1
Fire reports
0
Injuries
57.2
Severity index

Severity index 57.2 Medium. The index weights crashes, fires, injuries and fatalities per 100 complaints. How it is calculated.

Middle half of all tracked vehiclesThis vehicle: 57.2p25 46p75 80cleanestworst
Severity index against the quartile range for all tracked vehicles.

Components cited in complaints

Service BrakesService Brakes: 5 complaints (29.4%)5 29%Unknown Or OtherUnknown Or Other: 4 complaints (23.5%)4 24%EngineEngine: 4 complaints (23.5%)4 24%Forward Collision Avoid…Forward Collision Avoidance: 3 complaints (17.6%)3 18%Electrical SystemElectrical System: 2 complaints (11.8%)2 12%SuspensionSuspension: 2 complaints (11.8%)2 12%HydraulicHydraulic: 2 complaints (11.8%)2 12%Fuel SystemFuel System: 1 complaints (5.9%)1 6%
A single complaint can cite more than one component, so shares total over 100%.
ComponentComplaintsShare of complaints citing it
SERVICE BRAKES529.4%
UNKNOWN OR OTHER423.5%
ENGINE423.5%
FORWARD COLLISION AVOIDANCE317.6%
ELECTRICAL SYSTEM211.8%
SUSPENSION211.8%
HYDRAULIC211.8%
FUEL SYSTEM15.9%

Complaints filed per year

0482020: 22022: 22023: 12024: 32025: 82026: 1 (partial year)2022232425826
Complaints by the calendar year they were filed. The hatched bar is the current year to date.
YearComplaints
20202
20222
20231
20243
20258
2026 (year to date)1
Filings in 2023 to 2025 ran 3.0x those in 2020 to 2022 (12 against 4).

Recall campaigns

CampaignReportedComponentSummary
21V11500025/02/2021TIRESGeneral Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and
20V66800029/10/2020POWER TRAIN:AUTOMATIC TRANSMISSIONGeneral Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadill
21V64900020/08/2021SEAT BELTS:CRITICAL FASTENERSGeneral Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
20V58800024/09/2020SERVICE BRAKESGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication
22V86800023/11/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERAGeneral Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Other Cadillac XT4 model years

Severity index for every other model year on file. Compare all 5 years side by side.

Source. NHTSA public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports. Totals vary with units sold and years on the road. Not affiliated with NHTSA or any manufacturer.