2020 Cadillac XT4: owner complaints and recalls

Owners have filed 17 complaints about the 2020 Cadillac XT4 and NHTSA has issued 5 recall campaigns. The most-reported system is service brakes, named in 5 of them.

17
Complaints
5
Recalls
0
Crash reports
1
Fire reports
0
Injuries
35.3
Severity index

Severity index 35.3 - Medium. It weights crashes, fires, injuries and fatalities per 100 complaints, so a vehicle attracting serious reports scores above one attracting many trivial ones (how this is calculated).

Middle half of all tracked vehiclesThis vehicle: 35.3p25 35p75 96cleanestworst
Where the 2020 Cadillac XT4 sits against the quartiles of every vehicle we track.

What actually fails

Service BrakesService Brakes: 5 complaints (29.4%)5 29%Unknown Or OtherUnknown Or Other: 4 complaints (23.5%)4 24%EngineEngine: 4 complaints (23.5%)4 24%Forward Collision Avoid…Forward Collision Avoidance: 3 complaints (17.6%)3 18%Electrical SystemElectrical System: 2 complaints (11.8%)2 12%SuspensionSuspension: 2 complaints (11.8%)2 12%HydraulicHydraulic: 2 complaints (11.8%)2 12%Fuel SystemFuel System: 1 complaints (5.9%)1 6%
Systems named in complaints. One complaint can name several, so shares overlap.
ComponentComplaintsShare of complaints citing it
SERVICE BRAKES529.4%
UNKNOWN OR OTHER423.5%
ENGINE423.5%
FORWARD COLLISION AVOIDANCE317.6%
ELECTRICAL SYSTEM211.8%
SUSPENSION211.8%
HYDRAULIC211.8%
FUEL SYSTEM15.9%

Complaints filed per year

0482020: 22022: 22023: 12024: 32025: 82026: 1 (partial year)2022232425826
Complaints filed per calendar year, not model year. The hatched bar is the current year and is still incomplete.
YearComplaints
20202
20222
20231
20243
20258
2026 (year to date)1
Complaint volume is rising - the last three years carry 3.0x the filings of the three before them, which usually signals a wear-related defect surfacing with age.

Recall campaigns

CampaignReportedComponentSummary
21V11500025/02/2021TIRESGeneral Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and
20V66800029/10/2020POWER TRAIN:AUTOMATIC TRANSMISSIONGeneral Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadill
21V64900020/08/2021SEAT BELTS:CRITICAL FASTENERSGeneral Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
20V58800024/09/2020SERVICE BRAKESGeneral Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication
22V86800023/11/2022BACK OVER PREVENTION: SENSING SYSTEM: CAMERAGeneral Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.