2020 Cadillac CT5: owner complaints and recalls
Analysis of 36 owner complaints filed with NHTSA and 4 recall campaigns. Updated 2026-07-25.
36
Complaints
4
Recalls
2
Crash reports
0
Fire reports
2
Injuries
66.7
Severity index
Severity index 66.7 - Medium. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| POWER TRAIN | 14 | 38.9% |
| UNKNOWN OR OTHER | 11 | 30.6% |
| ELECTRICAL SYSTEM | 8 | 22.2% |
| ENGINE | 7 | 19.4% |
| STRUCTURE | 4 | 11.1% |
| WHEELS | 2 | 5.6% |
| VEHICLE SPEED CONTROL | 2 | 5.6% |
| STEERING | 2 | 5.6% |
The single most-reported system is POWER TRAIN, cited in 14 of 36 complaints (38.9%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 4 |
| 2021 | 2 |
| 2023 | 3 |
| 2024 | 1 |
| 2025 | 15 |
| 2026 (year to date) | 11 |
Complaint volume is rising - the last three years carry 3.2x the filings of the three before them, which usually signals a wear-related defect surfacing with age.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 21V611000 | 05/08/2021 | AIR BAGS:SIDE/WINDOW:CURTAIN | General Motors, LLC. (GM) is recalling certain 2020-2022 Cadillac CT4 and CT5 vehicles. The roof rail side-curtain air bags may not have been installed correctly, which could result in an improper air bag deployment during a crash. |
| 20V588000 | 24/09/2020 | SERVICE BRAKES | General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication |
| 22V903000 | 08/12/2022 | EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE | General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) m |
| 25V148000 | 06/03/2025 | POWER TRAIN:AUTOMATIC TRANSMISSION | General Motors LLC (GM) is recalling certain 2019-2020 Cadillac CT6, 2020-2021 CT4, CT5, and 2020-2022 Chevrolet Camaro vehicles equipped with a 10-speed transmission. The transmission may become damaged internally and cause the wheels to lock-up. |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.