2020 Audi Q5: owner complaints and recalls
Analysis of 22 owner complaints filed with NHTSA and 6 recall campaigns. Updated 2026-07-25.
22
Complaints
6
Recalls
3
Crash reports
1
Fire reports
3
Injuries
190.9
Severity index
Severity index 190.9 - High. This weights crashes, fires, injuries and fatalities per 100 complaints; see methodology.
What actually fails
| Component | Complaints | Share of complaints citing it |
|---|---|---|
| ELECTRICAL SYSTEM | 6 | 27.3% |
| UNKNOWN OR OTHER | 5 | 22.7% |
| ENGINE | 4 | 18.2% |
| FORWARD COLLISION AVOIDANCE | 3 | 13.6% |
| VEHICLE SPEED CONTROL | 2 | 9.1% |
| SEAT BELTS | 2 | 9.1% |
| STEERING | 2 | 9.1% |
| SERVICE BRAKES | 2 | 9.1% |
The single most-reported system is ELECTRICAL SYSTEM, cited in 6 of 22 complaints (27.3%). One complaint can name several systems, so these shares overlap and do not total 100%.
Complaints filed per year
| Year | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 2 |
| 2022 | 5 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 5 |
Complaint volume is broadly steady year over year.
Recall campaigns
| Campaign | Reported | Component | Summary |
|---|---|---|---|
| 22V034000 | 26/01/2022 | TIRES | Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 20 |
| 21V947000 | 08/12/2021 | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM | Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway |
| 21V295000 | 26/04/2021 | SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2 |
| 20V505000 | 26/08/2020 | SEATS | Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly. |
| 19V737000 | 16/10/2019 | STRUCTURE:BODY | Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle. |
| 23V842000 | 13/12/2023 | ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD | Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V pl |
Source. US National Highway Traffic Safety Administration public complaint and recall APIs (api.nhtsa.gov), retrieved 2026-07-25. Complaints are unverified consumer reports; volume is influenced by how many units were sold and how long the vehicle has been on the road. Not affiliated with NHTSA or any manufacturer.